This term is part of our Unit 5: IT Careers vocabulary list. Please note that pronunciations can vary slightly even in the same dialect.
USA
UK
USA
UK
a position responsible for on-demand support for end users including: fixing hardware, installing software, and troubleshooting minor network issues
USA
UK
"An IT support engineer must be able to troubleshoot and fix almost any hardware, software, or network problem that can affect an end user's PC."